Nathan has been a lifesaver for both myself and my wife. We have had no heating or hot water through our Air Source Heat Pump (ASHP) for a month and this all started when we had problems from the installation company and the cover they offered.
Nathan at Therma-Dynamics LTD was recommended by LG and has tried very hard to rectify problems on our LG ASHP. He correctly identified the faults over 3 visits and found other problems that were not identified by our previous installer. He has worked at weekends to rectify the problems, and noticed problems with the way it was installed initially and corrected them.
We feel so lucky to have someone trained and recommended by L.G. and now feel more secure with the future service by him and the warranty that comes with the machine. I only wish I had the foresight to contact LG initially and then got a recommended installer like Nathan to install and maintain the equipment from the start.
Nathan is very professional man with a vast experience with the equipment, courteous with customers and hard working. He is tidy and did not cause any undue mess whilst working. We are very grateful to Nathan from Therma-Dynamics LTD and are thoroughly pleased with the work he has carried out for us.
